Return Policy
Only for B2C orders placed from our website. This does not apply
to bulk orders (B2B).
Hargul
Sampurna takes great pride in our products.
In the
event of an incorrect order being delivered please send across a picture of the
parcel to us on WhatsApp or Email and we will initiate another order which will
reach you within 5 working days. If a Refund is required it will be processed
in the same manner.
In the
event of a product being damaged which is highly unlikely, please take a
photograph of the same and send it us within 24 hours of the package being
received, to info@hargulsampurna.com with
the Subject – ‘Damaged Package’. We will send across a replacement parcel the
next day which should reach you within the next 5 days. If a Refund is required
it will be processed in the same manner.
In case
a parcel is lost in transit or was returned due to the issue from the logistics
side, a return parcel will be sent within a day of update of status (Return or
lost) on the logistics tracking website. This new parcel should reach you
within a week. If a Refund is required it will be processed in the same manner.
Please
note, returns are not accepted for any other than reasons mentioned above.
We do
not take return of B2B (bulk) orders in any circumstances.
If you
have questions concerning any of the above, please contact us on the Email ID
: info@hargulsampurna.com or
call us on (+91) 9897146989 during
our working hours.
WhatsApp us