Shipping
and Delivery
Once we
receive your order, it will be processed and ready to be shipped on the same
day. Most of the orders are shipped on the same day. However depending on the
delivery location your orders can take about 3-8 working days from the date of
ordering to reach you.
Delivery
time is also subjective to delays arising out of bad weather conditions,
strikes or any other unexpected delay from our courier and travel partners.
Your
shipping cost are subject to the cost of the purchase being made, the
destination address and the type of shipping being chosen. For any queries
regarding the shipment of your purchase, please email us at info@hargulsampurna.com
You
will receive an automated email with your delivery confirmation and tracking
numbers.
We ship
our products only through reliable shipping partners to ensure that it reaches
you in the quickest possible time and in the best condition.
In case
if you need to modify the shipping address once after order is placed
please get in touch with us before order is shipped from our side. Once order
is dispatched, we will not be able to change the shipping address.
Currently
we ship the orders only in INDIA. Orders placed from outside of INDIA will be
cancelled automatically and refund will be processed (if any).
Sometimes
delivery exceptions may occur and it may take more than 8 days to deliver your
order. Once the order is shipped from our side, we don’t have much control over
it. Hargul Sampurna will not be responsible for any such delays in delivery of
your order. We can do our best to expedite the delivery process in case of
delays but can not guarantee the exact date of delivery.
If
order is not delivered due to the reasons like incorrect address, incorrect
postal code, customer not available, refused to take delivery then total
shipping charges (both ways – forward and return) will be deducted from the
refund amount. Full refund will not be given any such cases. This condition
does not apply to B2B orders (bulk orders).
For B2B
Orders (Bulk orders) – If a bulk order is undelivered due to any reasons, we
will not take it back in any circumstances. Goods once sold will not be taken
back. Once we dispatch the bulk order, we will provide with the tracking
details of respective courier partners and it will be responsibility of buyer
to follow up with the courier company in order to get the delivery. We will not
be responsible for the any delay in delivery of bulk orders. Buyer will be
liable and responsible for the delay or damage incurred to shipment during
transportation. By placing B2B (bulk order) with us, you agree to these
conditions.
If the
order is lost during transit, we will send the fresh order and customer need to
wait in meanwhile. In case if customer doesn’t want to get order in case of
lost shipment, we can refund the money on request. This may take 2-6 weeks of
time. We will not be responsible for lost B2B (bulk) orders.
Customer
must not accept damaged parcel in any case. While taking the delivery of the
order, please inspect the shipment if outer packaging is damaged or not. In
case if you take the delivery of damaged shipment and if any items found lost
inside the package, we will not be responsible for the same.
By
placing the order and using our service, you are supposed to agree to these
terms and conditions.
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